This Learning Includes:
• 1 x Knowledge check quiz
• 2 x Scenarios
• 3 x 2D animations
• 1 x Additional video
• Access to course for 3 months
• Access upon any device
• Certificate upon completion

Category: Communication Skills 101
Duration: 30 minutes

The Course Overview: This course will raise your awareness of using tone, facial expression and body language as part of your communication. You will explore what happens when you have strong emotions about something, and when your verbal and non-verbal mannerisms contradict the words spoken, thus making communication less effective. You will learn how to recognise these, and how to improve these areas for more effective communication.

Category: Communication Skills, Communication Skills 101